Refund policy

Bag-all will accept returns of any unused items for any reason within 30 days of the purchase, no questions asked. However, products that have been personalized with a monogram can not be returned. There is no reimbursement for the shipping nor for the return shipping. Please return your items together with the order number to: 

40 avenue de la République

75011 Paris

When the items have been received at our store, we will refund the card you used to make the purchase. 

In the case of a defective item, please send a picture of your defective items and include your order number to: